Workshop Controller / Service Advisor

Workshop Controller / Service Advisor – Mazda

Location: Sandicliffe Dealership, Nottingham
Brand: Mazda
Contract: Full-time

About the Role

We are looking for a Workshop Controller / Service Advisor to join our Mazda team at Sandicliffe Nottingham . This is a customer-facing and operational role that plays a key part in ensuring the smooth running of the workshop while delivering a professional, transparent service experience for our customers.

You will act as the link between customers, technicians, and the wider service team, balancing workshop efficiency with high standards of customer care.

Key Responsibilities

• Plan and control daily workshop activity to maximise efficiency and productivity
• Liaise closely with technicians to monitor job progress and resolve issues
• Welcome customers, manage service bookings, and explain work required clearly
• P...