Workshop foreman

KEY RESPONSIBILITIES Greet and assist customers with their service needs and technical queries. Plan & coordinate vehicle repairs and maintenance. Ensure excellent customer satisfaction. Maintain workshop housekeeping. Comply with OEM workshop standards. Provide technical guidance, on-the-job training, and mentoring to mechanics. Allocate work efficiently based on technician skill levels and workload. Liaise with service advisors, warranty teams, and OEM technical support. Ensure workshop productivity, efficiency, and turnaround targets are met. Enforce health, safety, and workshop cleanliness standards. Assist with root cause analysis and repeat repair prevention. Support warranty claim preparation and technical reporting. REQUIREMENTS Previous experience in a similar role. Strong communication and organizational skills. Ability to thrive in a busy environment. Qualified automotive technician. Proven experience in a foreman, lead technician, or senior diagnostic role. Advanced diagnos...