Opportunity Description
**MANTECH** seeks a motivated, career and customer-oriented **Journeyman Field Support Technician** to join our team in **Doral, Florida.**
**Responsibilities include but are not limited to:**
+ Provide advanced onsite and remote technical support, specializing in complex troubleshooting and problem resolution.
+ Diagnose and resolve hardware and software issues, install and configure equipment, and provide technical assistance to end users.
+ Perform onsite maintenance, upgrade, and troubleshooting efforts, ensuring minimal disruption to client operations.
+ Communicate complex technical concepts clearly to clients and help develop/maintain knowledgebase articles and training materials, contributing to team knowledge and support efficiency.
+ Escalate complex issues to senior Technicians and contribute to process improvement initiatives.
**Minimum Qualifications:**
+ HS diploma: a candidate holding a relevant Bachelor's degree may be...
**Responsibilities include but are not limited to:**
+ Provide advanced onsite and remote technical support, specializing in complex troubleshooting and problem resolution.
+ Diagnose and resolve hardware and software issues, install and configure equipment, and provide technical assistance to end users.
+ Perform onsite maintenance, upgrade, and troubleshooting efforts, ensuring minimal disruption to client operations.
+ Communicate complex technical concepts clearly to clients and help develop/maintain knowledgebase articles and training materials, contributing to team knowledge and support efficiency.
+ Escalate complex issues to senior Technicians and contribute to process improvement initiatives.
**Minimum Qualifications:**
+ HS diploma: a candidate holding a relevant Bachelor's degree may be...
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