Journeyman User Support Specialist (Priority Team - Shift 2)

St. Louis, Missouri
Secret
Hybrid schedule
Information Technology

**Overview**

GovCIO is currently hiring for a **Journeyman User Support Specialist** for the Service Desk (SD) Priority Team to provide high-priority technical systems infrastructure support, identity management administration, and advanced incident engineering for a mission-critical U.S. Coast Guard program (USCG). This position will be located in St. Louis, MO, will operate as a hybrid position, and requires working **Sunday through Thursday from 2:00 PM to 10:30 PM (2nd Shift)** .

**Responsibilities**

The Journeyman User Support Specialist for the Priority Team will serve as the primary technical owner for high-priority user administration, critical account infrastructure, and escalated network troubleshooting. This position requires advanced technical problem-solving, rapid systems incident response, and the engineering capability to resolve VIP and high-priority infras...