Junior IT Service Desk Trainee

We are seeking a Junior IT Service Desk Trainee to join our London office. This is an exciting entry-level opportunity for individuals with a passion for computing, problem-solving, and a strong desire to build a career in IT. You will play a key role in supporting our business by ensuring colleagues across our global offices receive timely and effective technical support.

Reporting directly to the Service Desk Manager, you will be part of a collaborative team of four Desktop Support Analysts based in London, Singapore and Hong Kong. Together, you will provide first-line support services to staff across our offices in London, Hong Kong, Singapore, Japan, Europe and the United States.

This role is designed to help you grow. You will receive structured training and mentoring, gaining hands-on experience in IT support operations while developing both your technical expertise and customer service skills. Previous IT support experience or certification is not required,...