Junior IT Technician

The Junior IT Technician will provide essential technical support and system maintenance across the hotel's IT infrastructure. Reporting to the IT Manager, this role is responsible for delivering responsive end-user support and ensuring operational continuity. The successful candidate will contribute to the smooth functioning of guest-facing and back-office systems, whilst developing professional expertise in a dynamic hospitality environment.

What you will be doing: 

• Provide first-line technical support to hotel staff via help desk ticketing system
• Troubleshoot and resolve issues with guest-facing systems, POS terminals, and reservation software
• Install, configure, and maintain computer hardware, printers, and network equipment
• Manage Wi-Fi connectivity, network access, and systems security throughout the property
• Support the hotel systems, including payment processing, and commun...