Opportunity Description
Join our team in Kelowna as an Information Technology Support Technician, dedicated to enhancing user experiences through technical support in a bustling IT retail environment. This full-time position is crucial for maintaining computer network performance.
As a full-time IT Support Technician, you will directly interact with users, assisting with their computer-related difficulties and providing guidance. You'll also play a key role in setting up systems and logging technical issues for future reference. Your ability to consult manuals and adapt solutions will be essential for supporting our staff.
Key Responsibilities:
• Set up and maintain computer networks and systems
• Respond promptly to user inquiries and troubleshoot effectively
• Document issues and solutions for future reference
• Provide training and advice on computer systems
• Ensure customer satisfaction through reliable service
Requirements:
• Required CompTIA Security+ Certification and ITIL C...
As a full-time IT Support Technician, you will directly interact with users, assisting with their computer-related difficulties and providing guidance. You'll also play a key role in setting up systems and logging technical issues for future reference. Your ability to consult manuals and adapt solutions will be essential for supporting our staff.
Key Responsibilities:
• Set up and maintain computer networks and systems
• Respond promptly to user inquiries and troubleshoot effectively
• Document issues and solutions for future reference
• Provide training and advice on computer systems
• Ensure customer satisfaction through reliable service
Requirements:
• Required CompTIA Security+ Certification and ITIL C...
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