Key Account Coordinator-Order Management

KEY ACCOUNT COORDINATOR

SUMMARY

Under the general supervision of the Director of Order Management, the Key Account Coordinator works alongside sales and purchasing teams to manage a group of key accounts, ensuring their customer’s success, just as much as our own success. In this collaborative work environment, the incumbent is a true champion of their group of accounts and work side-by-side with key stakeholders to ensure success.
ESSENTIAL DUTIES & RESPONSIBILITIES

· Act as a liaison between sales executives and the internal team on order fulfillment tasks

· Input orders, review inventory statuses, coordinate production for assigned accounts

· Troubleshoot shipment issues

· Order customer retail tickets

· Track incoming product for your orders

· Route shipments, prepare Bill of Ladings, ASNs

· Coordinate shipments from start to finish

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