Key Account Customer Support Role in Jacksonville

Support the Key Account Team as a Key Account Representative in Jacksonville, New Brunswick. Your main focus will be on ensuring effective call management, invoice coding, and comprehensive administrative assistance.
As part of the Key Account Team, your role will include directing customer calls, dispatching inquiries, and providing critical support to enhance daily operations. With 1-2 years of customer service experience and a solid understanding of Microsoft Office, you will play a key role in maintaining efficient business practices. Candidates are encouraged to apply if they have strong organizational abilities and a dedication to customer satisfaction.
Key Responsibilities:
• Handle phone inquiries and route calls appropriately
• Dispatch requests and follow up with customers
• Provide administrative support to operational teams
• Ensure invoice coding is precise and documented
• Maintain accurate information within databases
Requirements:
• 1-2 years’...