Key Account Manager

Sector: Cold-Chain Logistics & Temperature-Controlled Supply Chain

Reporting Line: Group Business Development Executive

Role Context

This role forms part of the organisation’s commercial and customer management function and requires a highly professional, commercially astute, and relationship-driven individual capable of managing strategic customer accounts within a complex logistics and operational environment.

This is not a purely relationship-management role. The position requires strong commercial capability, operational understanding, stakeholder management, and the ability to drive customer growth, service delivery, contract management, and long-term strategic account development.

Purpose of the Position

The Key Accounts Manager (KAM) is responsible for managing, maintaining, and growing strategic customer relationships across assigned customer portfolios.

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