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Knowledge Management Specialist

Blue Cross Blue Shield of Massachusetts

Boston, MA, United States Full-time June 27, 2026
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Opportunity Description

Ready to help us transform healthcare? Bring your true colors to blue.
The Role


The Knowledge Management Specialist role provides project support for Underwriting (UW) Training and Development Team that is internal to UW. This support ranges from simple to complex but is primarily focused on the operational and process support for creating and maintaining a high-performance culture specific to UW. The Knowledge Management Specialist is also responsible for the management of the documentation/knowledge management/technical writing workstream. This involves management of SharePoint Sites, ensuring that the documentation system is current and UW resources are up to date. This role also provides oversight of the peer review process for UW teams.


Your Day to Day

+ Oversees and executes the peer review process for UW teams.

+ Complete business area requests for new or updated documentation (including process documents, quick reference guid...
Full-time other-general

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