Korean Service Desk ( Php 59,000 )

BENEFITS : Government Mandated Benefits
13th Month Pay
Bonuses JOB DETAILS : Company Profile: A global technology and engineering company. One of the Fortune 500 Companies that focuses on Automation Solution, Commercial and Residential Solutions.

Position: Korean Service Desk
Location: Quezon City
Salary: Php 59,000
Schedule: Shifting
Industry: Shared Services/IT
Work set up: Work Onsite

Qualifications:
Bachelor’s Degree or Undergraduate of any course
Willing to take call, email and chat
Service Desk experience is a plus
Has knowledge in using Software and Hardware troubleshooting
Has knowledge in ticketing tool and ServiceNow is a plus

Responsibilities:
Answering incoming calls / chats/ web tickets and providing technical assistance following established procedures and guidelines.
Identifies problems and opportunities for improvement with components or processes used to deliver...