KYC Operations Senior Manager Director

The KYC Operations Senior Manager Director is a senior management-level position responsible for accomplishing results through the management of a team or department to provide Anti-Money Laundering (AML) monitoring, governance, oversight, and regulatory reporting services in coordination with the Business, Compliance and Control teams. The overall objective of this role is to drive the development and management of a dedicated internal KYC (Know Your Client) program across the U.S. Consumer Cards, Retail and Wealth, ensuring robust AML work and production standards.

**Responsibilities:**

+ Lead and inspire high-performing KYC Operations teams within a rapidly evolving, AI-enabled banking environment, fostering a culture of excellence, accountability, and innovation.
+ Drive large-scale transformation initiatives by leveraging artificial intelligence, automation, and advanced analytics to enhance client onboarding, due diligence, outreach, and regulatory compliance...