L1 / L2 Engineer (Server Maintenance or Network Device Maintenance or Data Center Facility Maintenance )

Server Maintenance

• Server Deployment and Handover
• Server mounting and handover acceptance check
• Deployment support
• Service request
• Service equipment patrols
• Server failure drill exercises
• Hardware Maintenance and Component Replacement
• Dismantling servers for minimal configuration testing
• On-site replacement of hardware components
• Supporting out-of-warranty server issues
• Failure Incident Support and Diagnostics
• Diagnosing pre-check failures
• OS-level diagnostics (E.g., logging into systems to identify root causes)
• Pre-vendor triage (E.g., log collection and preparation for vendors)
• System Recovery & Configuration
• Post-repair system configuration (E.g., DHCP, disk mounting)
• OS-level repairs (E.g., disk remounting)

Network Device Maintenance

• Network device handover acceptance checks
• De...