LatAm Customer Care Transitions Leader (Hybrid)

Pluxee is looking for a Multicountry Shared Services Portfolio Manager in Lima to lead the transition of Customer Care operations across Hispanic LATAM. This senior leadership role requires expertise in customer care and transformation.

Key responsibilities include overseeing live operations, ensuring performance, and coordinating between countries and BPOs. Candidates must have strong leadership skills, 5-7 years in customer care, and be fluent in Spanish.