LATAM Customer Experience & OTC Director (Remote)

Amgen Inc. (IR) is looking for an Associate Director for Customer Experience & Order-to-Cash based in Bogotá, Colombia. This role will lead customer service operations across Latin America, focusing on customer satisfaction and operational excellence.

The ideal candidate will possess a Bachelor’s degree, 8+ years in customer service or supply chain, and strong leadership experience. Fluency in English and Spanish is required. This position offers a hybrid work model and competitive benefits.