Lead - Admission Counselling

About CMR Group:

The CMR Group of Institutions is a unique education conglomerate based in Bangalore, India, that offers a wide range of courses from the Montessori / Kindergarten level to postgraduate and PhD programs. Founded in 1991 to meet the needs of local students, CMR Group currently comprises different brands of schools & colleges, namely, CMRIT Bangalore, Ekya Schools, CMR National Colleges & the CMR University, which was established in 2013.

Institutions: 20+ | Programmes: 80+ | Students: 20000+

Roles & Responsibilities:

• Lead a team of 15-20 tele callers in their sales
• Audit calls of the In-house team and suggest changes in pitch, tonality, communication, etc.
• Conduct regular one-on-one meetings with each admission counsellor to govern their performance and suggest improvement.
• Prepare calling SOPs, modify existing processes and suggest improvements
• Maintain...