Lead, Contact Center Tech: Voice, Video & Chat Innovation

First Abu Dhabi Bank (FAB) seeks a Technology Leader to manage and enhance its Contact Center Technology platforms. This role demands expertise in omnichannel integration and a strong background in contact center technologies.

The ideal candidate will have over 12 years of experience in technology leadership, with at least 8 years in the banking sector. Responsibilities include overseeing modernization efforts and ensuring seamless integrations with banking systems.