Lead – Digital Portfolio - NEOBiz.RBG - Rolex Tower - BB.Retail Banking Group

Lead – Digital Portfolio - NEOBiz

Mashreq Bank

Platform Business Banking

Senior Manager, Digital Portfolio - NEOBiz

• Manage a set of existing NEOBiz relationships acquired digitally.
• Achieve assigned financial and non-financial objectives by meeting all non-borrowing needs of customers with target segments (borrowers, transactors, depositors).
• Actively manage all high value NEOBiz customers focusing on relationship management and up‑selling/deep‑selling/cross‑selling other bank products. Seamlessly takeover new relationships acquired digitally where high balance / high revenue potential is identified & relationships upgraded by VRM team using defined customer on‑boarding procedure.
• Constantly identify opportunities by identifying customer’s needs & profiling.
• Responsible for quality & soundness of as...