Lead Engagement Manager

Sprinklr is seeking a Professional Services Engagement Manager to join the EMEA team in Dubai. The role focuses on delivering Sprinklr services across customer touchpoints, providing strategic guidance, and driving growth in services and support.

• Partner with Software Sales teams to scope and propose new services and support business, grow existing accounts, and secure new customers across our portfolio, focusing on Contact Centre and CCaaS business across all verticals in the UK&I market.
• Discover client requirements and propose integrated service delivery offerings that fit business needs, solve pain points, and enable long‑term value realization.
• Develop proposals and respond to RFPs/RFIs with recommendations for Sprinklr deployment strategies, swift value realization, and long‑term services proposals.
• Lead executive services‑sales presentations, including...