LEAD GUEST SERVICES REPRESENTATIVE NF2

Summary Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively. Responsibilities SUMMARY OF DUTIES: Assists supervisor with administrative duties including, but limited to, gathering and combining statistical data from each shift, scheduling, group reservations, etc. Monitors the assignment of tenants to available quarters. Provides training to regular desk agents in areas of front desk functions including, but not limited to, customer relations, proper telephone techniques, administration and technical responsibilities, as well as branch policies and procedures as it relates to front desk duties. Participates in regular o...