Lead - IT Service Transition

The IT Service Transition Portfolio Director

The IT Service Transition Portfolio Director oversees Change Management, IT Service Transition, IT Asset Management (ITAM), and Configuration Management Database (CMDB) functions, ensuring seamless integration of services into operations for Great Eastern.

Operational Leadership & Governance

• Oversee and govern Change Management, Service Transition, ITAM, and CMDB functions, ensuring alignment with ITIL, DevOps, and industry best practices whilst complying to regulations and policies, particularly those of IT security and Risk Management.
• Govern risk assessment, compliance, and audit readiness for IT service transitions, including legacy, virtualized, and cloud-based systems.
• Ensure end‑to‑end asset lifecycle management, optimizing costs across software, hardware, and cloud resources.
• Maintain CMDB accuracy, integrating data from ServiceNow, OT uDiscovery, or other discover...