Lead Major Incident Manager

Lead Major Incident Manager

Duration: 6 Months

Rate: £430 - £450 per day

Location: Milton Keynes & remote (hybrid role)

IR35 Status: Inside

Start: ASAP

Role Overview

A Lead Major Incident Manager is required for our government client who will be responsible for ensuring operational stability and delivering a high standard of service, by leading the major incident management response and processes. This role also oversees effective problem management activities whilst providing clear, insight driven reporting and analysis. This position plays a key role in minimising customer impact, identifying root causes and driving continuous improvement across the clients technology and IT estate.

In addition, this role includes overall accountability for maintaining consistent service delivery and strong adherence to processes across the clients wide technology and operations function.

You will al...