Lead Operations Coordinator

Description
This Long-term Contract position is suited for someone who can balance daily execution, team coordination, and service quality while maintaining strong accuracy across operational records and documentation. The role also supports cross-border activities, helping ensure imports move smoothly and in compliance with customer and carrier requirements. You will serve as a key operational resource, guiding workflow priorities and helping resolve issues that affect service, timing, and financial risk.


Responsibilities:

• Direct daily workflow activities by reviewing team capacity, prioritizing assignments, and distributing work to keep service commitments on track.

• Act as the primary operational resource for team members by resolving questions, troubleshooting issues, and escalating concerns when broader support is needed.

• Partner closely with account-facing teams to deliver responsive, high-quality service for customers and trans...