Lead Passenger Service Ramp Agent

Job Details

Description

Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.

But at the heart of our business is our people.

Role Purpose

The Lead Passenger Service Ramp Agent is responsible for overseeing daily ramp operations to ensure the safe, efficient, and timely handling of aircraft, baggage, cargo, and passenger support services. This position serves as the primary point of contact for frontline ramp agents, providing leadership, training, and operational guidance while maintaining compliance with airline, airport, customer, and regulatory requirements.

What you will be doing