Lead Product Consultant - Sales Contact Center Platforms

The Lead Product Consultant is accountable for shaping and executing the sales technology strategy to achieve critical KPIs, OKRs, and enterprise strategic goals. This role serves as the product owner across assigned sales platforms, translating business objectives into a prioritized roadmap of capabilities and enhancements while leveraging and influencing OEM product roadmaps to improve system performance, reliability, scalability, and user experience. The consultant partners closely with Sales, Operations, IT, and external vendors to drive alignment, manage dependencies, and ensure solutions are delivered with measurable impact. This role owns outcome-based performance metrics, proactively identifies risks and optimization opportunities, and ensures the sales technology ecosystem continuously evolves to support growth, compliance, and operational excellence.

Job Summary:

Serves as a consultant to ensure the alignment, buy-in, and coordination of diverse stakeholder...