Lead Retail Associate - Grand Bend

Join Stirling Sands Vineyards as a Lead Retail Associate in Grand Bend, Ontario, where you'll provide exceptional guest services and enhance the retail experience. This role focuses on leadership, support, and elevated customer service.

As the Retail Associate Lead, you will work under the Front of House Manager, overseeing retail associates and ensuring smooth daily operations. Your role will involve training new staff, maintaining product displays, and delivering top-notch customer service that defines the Stirling Sands experience.

Key Responsibilities:
• Provide leadership and guidance to retail staff
• Handle daily operational standards and procedures
• Foster a positive experience through excellent service
• Support training and onboarding of new associates
• Enhance merchandise presentation and stock availability

Requirements:
• Smart Serve Certification or ability to obtain one
• Previous experienc...