Lead Retail Store Manager at Spier & Mackay

Join Spier & Mackay as the Retail Store Manager in downtown Toronto, where you'll inspire a dedicated team and enhance the customer experience. Focus on driving sales and managing store operations.
In this pivotal role, you will lead daily operations while fostering a strong culture reflecting brand values. Your leadership will encompass staff recruitment, training, and performance management, ensuring high levels of customer service and satisfaction. Collaborate with head office teams to align product presentation and inventory management with business objectives.
Key Responsibilities:
• Oversee daily store operations and team performance
• Achieve sales goals and drive store KPIs
• Provide exceptional customer service to clients
• Build and maintain strong client relationships
• Manage visual merchandising according to brand standards
Requirements:
• 5+ years in a retail management role, especially in menswear
• Strong leadership and communication abilit...