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Lead Service Reliability Engineer

ThoughtWorks

Singapore, Singapore, Singapore Employee June 03, 2026
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Opportunity Description

Job responsibilities

  • You will be responsible for understanding requirements or SRE goals in depth from both tech and business perspectives.

  • You will provide solutions to improve reliability, including identifying and implementing mechanisms and architectures that enable fault tolerance and faster median time to respond and median time to detect.

  • You will be responsible for enhancing the incident management process, including the development of an incident prioritization matrix, triage, communication, mitigation, post-mortem analysis and implementation of corrective actions.

  • You will manage client stakeholder expectations and queries during production incidents, providing detailed technical analysis of issues and remediation plans for mitigation and prevention in future, and act as the interface for C-level executives, if or when needed.

  • You will be a liaison with client engineering teams, build trust and productiv...
    • Employee Computer Occupations

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    Opportunity Details

    Location Singapore, Singapore
    Country Singapore
    Type Employee
    Category Computer Occupations
    Posted June 03, 2026
    Deadline July 13, 2026

    About ThoughtWorks

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    ThoughtWorks

    Singapore, Singapore

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