Lead Shop Operations - Ecommerce (All Genders)

We're a vibrant, customer-focused team dedicated to creating the best shopping experience for pet lovers across Europe. As our Shop Operations Lead for our Central & Eastern European (CEE) markets, you will play a key role in shaping how our online shops look, feel, and perform - every single day.

In this role, you'll lead and develop a team of Shop Operations Specialists, ensuring flawless execution of onsite and app campaigns, high-quality content, and smooth day-to-day shop operations across multiple markets. You'll balance people leadership with hands-on operational oversight, making sure every banner goes live on time, every campaign meets our standards, and every customer enjoys a seamless shopping experience.

You'll work closely with international stakeholders, drive continuous improvement, and help your team grow, all while keeping our shops fresh, relevant, and pe...