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Lead Support Engineer for Collaboration Service (Confluence/Jira) - VP

Citigroup

Tampa, FL, United States Full-time June 08, 2026
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Opportunity Description

This is a challenging and exciting opportunity to work on Collaboration Service (Confluence / Jira) platform. The team works side by side with Developers & Engineers in providing **hands-on** technical support and integration with application. The Developer Enablement organization has set an ambitious goal to setup secure development environment and invest in latest technology that improves user experience. As part of the technology team, you will play a key role in achieving that goal.

The role requires a good understanding of collaboration services, provided by Confluence & Jira SaaS technology stack and familiarity with Agile development methodology. A significant set of challenges revolves around the understanding of multiple technology stacks in our environment and the ability to quickly learn those from collaboration service integration perspective.

**Key Responsibilities/Requirements**

+ **Support Management:**
+ Support lead for Collaboration S...
Full-time other-general

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