Lead Technical Support & Customer Success

Global Payment Holding Company is seeking a Technical Support Team Lead to oversee daily operations and manage a skilled support team. The ideal candidate will have extensive experience in technical support and management, with a focus on enhancing customer satisfaction using advanced technical skills.

This role requires strong communication and problem-solving abilities, along with a master's degree in IT or related fields. The team operates worldwide, covering shifts from 12:30 p.m. to 10:00 p.m.