Lead UX Researcher

The Job

As the Lead UX Researcher at Flo, you will have a dual role, combining hands-on research activities and team leadership responsibilities. You'll be at the forefront of research in a product stream, playing a critical role in both guiding research directions and nurturing a strong, collaborative team culture.This role demands a balance between leadership and hands-on research involvement, ensuring the delivery of impactful insights while fostering a strong, collaborative team culture. The Lead UX Researcher is pivotal in aligning research efforts with the company's broader goals and nurturing the professional growth of the team. Your Experience Must have:

7+ years of hands-on UX research experience in a fast-paced product environment.

At least 2 years proven leadership and team management skills, with experience guiding and mentoring senior researchers.

Strong communication and storytelling skills, capa...