Learn Support Analyst

Job Title: Learn Platform Support Analyst

Job Location: Chennai, India

Department: Learning Solutions

Reporting to: Trimble Learn Support Manager in the US

What You Will Do

Learn Platform Support Analyst serves as the initial contact for both internal and external learners utilizing the Trimble Learn platform. This role is crucial to platform operations and serves as the primary intermediary among learners, training teams, the platform architect, the onboarding manager, the UX designer, the content manager, and the vendors (Docebo, Accredible, CloudShare, Administrate) that comprise the Trimble Learn platform's capabilities. Additionally, the analyst supports integrations with other systems within the Trimble operations ecosystem (SSO, Workday, Domo, Gainsight, SalesForce, etc.). A passion for promoting a strong learning culture and technology, and for integrating these elements into Trimble's training practices, is...