Lecturer/Senior Lecturer (Service Experience Design) - School of Design & Media

(What the role is) This role involves teaching and mentoring students in Service Experience Design, with a focus on human-centered and strategic thinking across digital, physical, and hybrid platforms. The candidate will develop curriculum, lead industry collaborations, and contribute to applied research and design competitions. They should have at least 5 years of experience in UX/CX or business transformation, be proficient in design tools like Figma and Adobe XD, and stay current with trends in immersive technologies and generative AI. Strong communication skills and experience in tertiary or adult education are preferred. (What you will be working on) Responsibilities Deliver and facilitate learning experiences in Service Experience Design, including curriculum development, assessment design, project supervision, and student mentoring. Apply contemporary teaching strategies such as blended learning, design sprints, and studio-based critique to enhance lesson quality and student eng...