Logistics Operations Analyst

Responsibilities

• Manage full shipment lifecycle including air, ocean (LCL/FCL), and specialised transport
• Coordinate with logistics providers, warehouses, and internal stakeholders for shipment planning and execution
• Prepare and validate shipping documentation and ensure accurate system updates
• Monitor shipment progress, resolve operational issues, and escalate where necessary
• Track service provider performance and support KPI monitoring
• Manage reporting activities including cost analysis, KPI tracking, and operational performance
• Verify freight costs, invoices, and manage cost discrepancies
• Handle claims, operational issues, and root cause analysis
• Ensure compliance with regulatory requirements and internal processes
• Support process improvements, documentation updates, and system enhancements

Successful Applicant

• Degree in Logistics, Supply Ch...