Logistics Representative

As a **Logistic Representative** , the primary point of contact for customer representatives within the network, acting as the liaison between customers and the capacity team responsible for booking loads. You'll own the load lifecycle from start to finish, including order entry, load creation, and managing any exceptions that occur during execution. The individual responds to customer inquiries and requests, ensures timely communication and issue resolution, and manages a portfolio of customers to deliver consistent, high-quality service.

**DUTIES AND RESPONSIBILITIES**

+ Ensure Transportation arrangements are made for shipments by the following:
+ Monitoring customer load board and information flow in the Transportation Management System
+ Maintaining any team mailboxes
+ Performing relationship and knowledge-based exception management to any pre-defined processes
+ Document and organize existing standard operating processes
+ Learn multiple job func...