Opportunity Description
Loss Mitigation Intake Coordinator
In this role, you’ll help customers who are going through financial challenges by guiding them through the first steps of the loss mitigation process. You’ll be a key part of the team, making sure everything starts off smoothly and efficiently while providing a supportive and positive experience for customers.
What you’ll do:
+ Review and collect important documents from customers, such as financial information and applications
+ Request and gather supporting documentation to create complete loan workout packages within required timeframes
+ Help determine if customers may qualify for loss mitigation programs and ensure applications are complete
+ Enter and upload documents into internal systems to keep files organized and accessible
+ Follow up on missing information to keep the review process moving on time
+ Carefully review files to ensure they meet company guidelines and regulatory re...
In this role, you’ll help customers who are going through financial challenges by guiding them through the first steps of the loss mitigation process. You’ll be a key part of the team, making sure everything starts off smoothly and efficiently while providing a supportive and positive experience for customers.
What you’ll do:
+ Review and collect important documents from customers, such as financial information and applications
+ Request and gather supporting documentation to create complete loan workout packages within required timeframes
+ Help determine if customers may qualify for loss mitigation programs and ensure applications are complete
+ Enter and upload documents into internal systems to keep files organized and accessible
+ Follow up on missing information to keep the review process moving on time
+ Carefully review files to ensure they meet company guidelines and regulatory re...
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