Lounge Service Assistant - British Airways Lounge

We are seeking a friendly and customer-focused Lounge Host to join our team in Glasgow, United Kingdom. As a Lounge Host, you will play a crucial role in ensuring our guests have a comfortable and enjoyable experience in our exclusive lounge facilities.

• Welcome and greet guests upon arrival, ensuring a warm and inviting atmosphere
• Provide exceptional customer service, anticipating and fulfilling guest needs
• Serve food and beverages, maintaining high standards of presentation and quality
• Keep the lounge area clean, tidy, and well-stocked at all times
• Process guest requests and resolve any issues promptly and efficiently
• Collaborate with kitchen staff to ensure timely food and beverage service
• Monitor and replenish buffet items as needed
• Adhere to all health, safety, and hygiene regulations

• Excellent communication and interpersonal skills, with the a...