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[LPS] Service Delivery Director - AWS Cloud

Lenovo

Singapore, Singapore, Singapore Full-time June 08, 2026
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Opportunity Description

Description and Requirements

Service Delivery Leadership & Governance

  • Provide overall leadership for service delivery across multiple government accounts under the GCC and hybrid infrastructure environment.
  • Define, implement, and enforce service governance frameworks in alignment with GovTech’s ICT standards, IM8, and Ministry-level SLAs.
  • Lead the end-to-end delivery lifecycle—covering incident, problem, change, and release management—ensuring consistent adherence to service protocols and escalation paths.
  • Establish and maintain robust “maker-checker” and audit-ready processes to ensure accountability and compliance.

    • Stakeholder & Agency Engagement

  • Serve as the senior point of contact for agency CIOs, IT Heads, and GovTech cluster leads, ensuring transparent communication and proactive escalation management.
  • Conduct monthly and quarterly service reviews (QSRs...
    • Full-time Operations Specialties Managers

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    Opportunity Details

    Location Singapore, Singapore
    Country Singapore
    Type Full-time
    Category Operations Specialties Managers
    Posted June 08, 2026
    Deadline July 18, 2026

    About Lenovo

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    Lenovo

    Singapore, Singapore

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