Oversee airport operations, ensure top-tier service, and inspire your team to deliver seamless travel experiences. Join a global aviation leader and take your career to new heights—apply today to make a real impact at Lufthansa!
Tasks
What you'll do:
Lead airport station operations, ensuring safety, security, service quality, regulatory compliance, and on-time performanceDrive customer-centric service delivery, premium passenger handling, complaint resolution, and operational excellence Monitor and improve operational processes, manage irregular operations, contingency planning, special flights, and stakeholder communicationOversee service providers, ensure SLA compliance, conduct quality reviews, and achieve operational KPIs and safety targetsManage station budgets, cost controls, revenue opportunities, contract administration, and invoice approvalsEnsure compliance with safety manag...