Luxury CRM Lead: Omnichannel Growth & Personalization

Chalhoub Group seeks a CRM Manager to lead the omnichannel CRM strategy across GCC, focusing on customer engagement and retention. The ideal candidate will have 7–10+ years of experience in CRM within luxury markets and a strong analytical approach.

You will work cross-functionally with various teams to enhance customer journeys while maintaining luxury standards. The role includes optimizing CRM KPIs, driving data-driven initiatives, and leading a dynamic team.

We offer a competitive benefits package, fostering professional growth and a collaborative working environment.