Luxury Customer Experience Advisor

Fortnum & Mason in Piccadilly is looking for a Customer Service Advisor to enhance luxury customer experiences. Your role involves handling customer queries through various communication channels like phone, email, and social media, ensuring exceptional service and customer loyalty.

You will work with a team to manage customer feedback, upsell products, and support administrative tasks. This position requires a flexible schedule, strong communication skills, and at least one year of relevant experience in luxury customer service.