Opportunity Description
- Translate business needs into clear, actionable technical requirements for the ERP team, documenting and presenting the requirements following the ERP team procedures.
- When required, prepare the statement of benefits for business case related to the functionality and/or change requests to be introduced in the applications.
- As focal point with ERP team, consolidates and prioritizes all change requests and sets the severity of all fix requests to be submitted to IT Team.
- Serve as a bridge to clarify questions and concerns between his/her Department and IT teams.
- Act as focal point for HR in the implementation of the ERP Human Resources and related best in class systems in Knowledge Management & IT led projects. Contribute to the system integrations where required.
- Monitor and support the effective operation of all the HR information systems: ERP (Dynamics 360/Sapience), HR Database, Payroll Systems, Recruitment system, ticketing and KPI...
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