Main - Team Leader (Marks & Spencer)

Team Leader

Role Overview

We are looking for a motivated and hands-on Team Leader to support the day-to-day running of our busy M&S franchise store.

This is a key role within the store, responsible for leading colleagues on shift, maintaining high operational standards, delivering excellent customer service, and supporting the overall performance of the business. The successful candidate will be confident taking ownership of store operations, developing colleagues, and helping to drive commercial results.

Key Responsibilities

Leadership & Team Development

• Lead by example and promote a positive working environment.

• Supervise colleagues throughout the trading day, ensuring tasks are completed efficiently and to a high standard.

• Provide coaching, guidance and support to team members.

• Assist with the induction and training of new colleagues.

• Support performanc...