Managed Account Administrator

<p>To maintain and expand business with a portfolio of FedEx Logistics managed accounts by ensuring that overall service performance consistently achieves customer expectations.<br><ul><li><p>Manage and expand relationships with customers</p></li><li><p>Develop and maintain a strong business relationship with senior levels of management inside the customer's organization</p></li><li><p>Serve as the customer's primary communication link and Single Point of Contact (SPOC) for all intents and purposes</p></li><li><p>Coordinate the activities of, and provide direction to, other departments</p></li><li><p>Anticipate/identify and resolve problems; design and implement corrective measures</p></li><li><p>Interpret requirements in customer SOP's; Develop and maintain Desk Level Procedures (DLPs) for each customer</p></li><li><...