Managed Services Engineer L2 - Server Support

Are you tired of working for a company without any training budget? Do you want to learn the latest technologies and become an expert in them? Are you ready to work with a new and dynamic team and make a real impact on our company's success?

Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems. Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software.

Requirements

Monitors client infrastructure and solutions

Identify problems and errors prior to or when they occur

Routinely identify common incidents and opportunities for avoidance as well as general opportunities for incident reduction

Investigate first l...