Managed Services Engineer – Tier 3 - Remote – Telecom

We're Hiring: Managed Services Engineer – Tier 3 (Remote, Pacific Time Zone)

Are you a seasoned network engineer who thrives in complex environments and loves solving challenging problems across multi-vendor platforms? Join our global Managed Services team and help support mission-critical networks for enterprise clients across the U.S.

Location: Remote

Level: Tier 3 / Senior Support

What You'll Do

• Provide Tier 3 support for diverse network environments including Cisco, Fortinet, Palo Alto, ADTRAN, Juniper, Meraki, and HP/Dell switches
• Troubleshoot advanced routing protocols: OSPF, EIGRP, BGP, MPLS, DMVPN
• Support SD-WAN platforms (Cisco Viptela, Ecessa, Vergx) and wireless LAN controllers
• Configure and troubleshoot voice services: SIP, PRI, Hosted PBX, TDM/IP interworking, Fax over IP
• Collaborate ...