Management Trainee

Responsibilities:
Daily Centre Operations Support the daily running of the centre and ensure professional front-of-house service. Maintain a welcoming and efficient environment for parents, students and visitors. Customer Service Attend to customer enquiries via walk-in, phone and email. Understand customer needs and provide timely assistance. Ensure all customer issues are resolved and closed within agreed timelines. Sales & Retention Support Work closely with the District Manager to support student retention efforts. Assist in achieving enrolment targets through effective communication and follow-up. Reporting Prepare and submit accurate reports to HQ on enrolment, assessments and withdrawals. Ensure timely submission of required centre documents. Systems & Records Management Update the student management system promptly for all admissions, withdrawals and class movements. Maintain accurate, audit-ready records in accordance with company policies. Payments & Accounts Receivable As...