Manager, Broadband Operations

Manager, Broadband Operations
Job Code: 2026-900-001
Division: Connect
FT/PT Status: Regular Full Time
Position Based In: Hiram
Apply Before: July 17, 2026
**Job Summary:**
To monitor and direct the daily operations for Broadband, the Manager, Broadband Operations is responsible for the planning, execution, operation, maintenance, and continuous improvement of the fiber-to-the-home (FTTH) network. This position oversees broadband construction projects, contractor performance, customer installations, service restoration activities, network maintenance programs, inventory management, and operational reporting.
Responsible for managing, planning, monitoring, and reporting on key broadband initiatives from conception through implementation while ensuring reliable network performance and exceptional customer service. Performs a variety of technical, operational, and managerial tasks. Manages project details, operational metrics, contractor relationships, in...